Privacy Policy

Personal Information

Polk HealthCare Plan may collect and store information that you enter into this Web site or that you provide to us. This information is used to provide information you have requested and to provide customer service. This information also may be used to contact you about special offers, events and new site features. You may, at any time, choose to not receive communications from Polk HealthCare Plan by “opting out” of specific mailing lists and services by sending an e-mail requesting removal to our Customer Service Department, or by writing us at the mailing address listed on the Contact Us page of this Web site.

We also make use of "cookies" on this Web site, which are files stored by your browser on your computer Cookies enable us to identify customers and to optimize their internet experience. If your browser or firewall restricts the use of cookies, we recommend that you add our site to your "allowed sites", in order to provide you with a better viewing experience on this Web site.

Links to Other Sites

Users should be aware that when you are on the Polk HealthCare Plan Web site, you could be directed to other sites that are beyond our control. There are links to other sites from the Polk HealthCare Plan pages that take you outside our service. These other sites may send their own cookies to users, collect data, or solicit personal information, and Polk HealthCare Plan cannot guarantee the security of any information you disclose online at outside sites, and you do so at your own risk.

Protecting Your Information

Polk HealthCare Plan does not sell, trade or exchange your personal information with outside businesses or individuals. We pledge that any information you enter will not be shared with any outside party, with the exception of those directly engaged in processing your information requests. We authorize these third parties to use this information only in connection with the services they perform for Polk HealthCare Plan.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Polk HealthCare Plan, our business partners, customers or others.

In the event that Polk HealthCare Plan is acquired by a third party, information about customers may be among the transferred assets. in which case, Polk HealthCare Plan would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy.

Limitations

Polk HealthCare Plan operates this Site and its registration system in good faith, but on an AS-IS, AS-AVAILABLE basis. ANY WARRANTIES OF ACCURACY, QUALITY, TITLE, FITNESS, MERCHANTABILITY OR NON-INFRINGEMENT ARE DISCLAIMED. Polk HealthCare Plan IS NOT LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR EVENTS BEYOND OUR DIRECT CONTROL.